PROCESS
We don’t hope for success, we plan for it.
What we provide to help create change.
Model Design – We convene key stakeholders to develop interventions and identify new or different models of care to pilot across the Carolinas.
Policy & Payment Reform – By including critically important partners at the beginning of the process, we create an environment to scale and sustain with proven interventions through effective advocacy.
Research & Evaluation – With rigorous program evaluation and analysis we assess opportunities for impact and capture essential information.
Implementation Assistance – By including stakeholders and communities from the start, we achieve fidelity to proven models and reliable data collection.
Shared Learning – We create and disseminate key learnings and outcomes to enhance future innovations.
How we know we’ve succeeded.
At the end of the day we strive to deliver…
1) Meaningful improvement in health
2) Reduction in health disparities
3) Improvement in patient and provider satisfaction
4) Positive return on investment
Our three-part approach for sustained success.
Cultivate
We work systematically to understand and identify communities’ needs, best practices, and untapped ideas.
Co-design
We engage with payors, providers, patients and community members on the front end of the process, connecting and leveraging resources to create and refine health innovations.
Catalyze
We use evidence to drive care, payment and policy reforms that sustain effective approaches, then replicate what works.
This includes:
- Topic research
- Journey mapping
- Opportunity assessments
- Stakeholder outreach
This includes:
- Policy development
- Opportunity refinement
- Topic action team recruitment
- Intervention design
- Sustainability partner engagement
- Pilot/Sprint development & execution
This includes:
- Sustained projects with ongoing implementation assistance
- Policy change and regulatory work
- Impact evaluations
- Replication and scaling of proven interventions
This results in:
The laying out of a large-scale vision and roadmap.
This results in:
The deployment of a targeted mid-term plan.
This results in:
The transitioning of work to a sustainability agent.
How our process plays out.
7 steps to impact.
1. Topic Identification
Identify needs within a sustained focus area.
2. Prioritization & Selection
Prioritize potential interventions and opportunities for system improvement. Establish a theory of change.*
3. Topic Launch
Engage those most impacted to inform and refine our opportunity for reform.
4. Topic Action Teams
Establish core metrics and potential outcome targets. Design model of care and prepare for sprint testing.
5. Innovation Sprint
Identify sprint sites to test proof of concept. Apply learnings from the sprints to further refine the model. Develop an implementation assistance plan.
6. Demonstration Project
Replicate proven interventions and establish a business case that benefits those most impacted .
7. Systems Change
Communicate evidence from demonstrations. Scale and sustain payment and policy reforms.
